Main Campus Training Opportunities


Main Campus, Lock Haven PA


Course Name: Conflict Resolution Strategies Course ID: M124 Cost:  $249.00
Date:  2/9/2016 Location: DACC  Time:  9:00 AM - 4:00 PM
While it is true that conflict in the workplace is inevitable, this program examines the power for individuals and the organization in successful conflict resolution. Participants will challenge the notion that all conflict is destructive, identify their own preferred style and options, and apply a conflict resolution model. Lunch 12pm-1pm.


Course Name: Clinical Medical Assistant Program Course ID: M113 Cost: $2,599.00
Start Date: 3/1/2016 Location: ECAM Time: 6:00 PM - 9:30 PM

This program is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare. This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes among other things preparing patients for examination and treatment, routine laboratory procedures, diagnostic testing, technical aspects of phlebotomy and the cardiac life cycle. Students will review important topics including phlebotomy, pharmacology, the proper use and administration of medications, taking and documenting vital signs, cardiology including proper lead placements, a professional workplace behavior, ethics and the legal aspects of healthcare. This program includes 140 hours of classroom lecture and hands on labs and a clinical externship opportunity at a local healthcare provider. To be eligible for the clinical rotation, students must successfully complete the 140 hour program, submit to a
thorough background check, drug screening and meet other requirements. Note: Upon successful completion of this program, students would be eligible to sit for the National Healthcareer Association (NHA) Certified
Clinical Medical Assistant (CCMA) national examination.

Course Contact Hours: 140 hours + Clinical Externship
Student Tuition: $2,599 (Textbooks included)
Clinical Externship Hours: 160 hours

Tuesdays and Thursdays
March 1st – June 4th 2016
6:00pm – 9:30pm
Saturdays (3/12; 4/2; 4/16; 4/30; 5/14 & 6/4)
9:00am – 4:00pm


Course Name: Phlebotomy Technician Program Course ID: M116 Cost:  $1,799.00
Start Date: 3/7/2016 Location: ECAM Time:  6:00 PM - 9:30 PM

This 90 hour Phlebotomy Technician Program prepares professionals to collect blood specimens from clients for the purpose of laboratory analysis. Students will become familiar with all aspects related to blood collection and develop comprehensive skills to perform venipunctures completely and safely. Classroom and lab work includes terminology, anatomy and physiology; blood collection procedures; specimen hands-on practice; and training in skills and techniques to perform puncture methods. Note: There is no outside externship rotation included with this program.

Course Contact Hours: 90 hrs.
Student Tuition: $1,799 (Textbooks included)

Mondays and Wednesdays
March 7th – May 16th 2016
6:00pm – 9:30pm
Saturdays (3/19; 4/9 & 4/30)
9:00am – 3:00pm


Course Name: Patient Access & Registration Professional Program Course ID: M115  Cost: $1,950.00
Start Date: 3/7/2016 Location: ECAM Time:  6:00 PM - 9:30 PM

This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. This program covers important background information on the healthcare profession including: interpersonal skills; patient confidentiality; medical ethics and law; medical terminology; basics of insurance billing and coding;
telephone techniques; scheduling appointments and medical records management. Additional key program topics include: customer service; referral/transfer services; resource scheduling; patient check-in; admission; registration; revenue cycle & information systems; Statistical Reporting; customer satisfaction and retention; leadership and management and other relevant topics. Note: Students who complete this program would be eligible to sit for the National Healthcareer Association (NHA) - Certified Medical Administrative Assistant (CMAA) exam; the National Association of Healthcare Access Management (NAHAM) Certified Healthcare Access Manager (CHAM) or the Certified Healthcare Access Associate (CHAA) national certification exams – depending upon their professional
experience level and other factors.

Course Contact Hours: 90 hrs.
Student Tuition: $1,950 (Textbooks included)

Tuesdays, Wednesdays and Thursdays
March 8th – May 5th 2016
6:00pm – 9:30pm


Course Name: Dialysis Technician Program Course ID:  M114  Cost: $999.00 
Start Date: 3/21/2016 Location:  ECAM Time: 6:00 PM - 9:30 PM

This 50-hour Dialysis Technician Program provides students with the knowledge and skills needed to perform the duties required of Dialysis Technicians. Under the supervision of physicians and registered nurses, Dialysis Technicians operate kidney dialysis machines, prepare dialyzer reprocessing and delivery systems as well as maintain and repair equipment. Furthermore, technicians work with patients during dialysis procedures and monitor and record vital signs as well as administer local anesthetics and drugs as needed. Additionally, they may also be involved in the training of patients for at-home dialysis treatment. Note: This program does not include a national or state certification as part of its overall objectives. Additionally there is no student internship or clinical rotation offered as part of this program.

Course Contact Hours: 50 hrs.
Student Tuition: $999 (Textbooks included)

Mondays and Wednesdays
March 21st – May 9th 2016
6:00pm – 9:30pm


Course Name: Exceptional Customer Service Course ID: M125  Cost: $249.00
Date: 3/29/2016 Location: DACC Time: 9:00 AM - 4:00 PM
Every contact with a customer is an opportunity for the customer to judge the quality of the product and service your company provides. This program allows participants to define excellence in service for their organization, discover the benefits of exceptional service, and apply strategies from top service providers to produce a high impact experience. 12-1 Lunch


Course Name: Leadership Development for Healthcare Professionals Course ID: M127 Cost: $249.00 
Date: 4/26/2016 Location: DACC Time: 9:00 AM - 4:00 PM
 This program will inspire participants to consider their organizational role and skills as a workplace leader. Ideal for preparing employees for future supervisory roles, those relatively new to a supervisory role, or for those who may have been in the role for some time but would benefit from refreshing and enhancing their leadership presence. Appropriate for both clinical and non-clinical roles; including related sectors such as behavioral health, long-term care, home care, dental, and many others.


Course Name: Critical Thinking : Decisions and Problems Solving Course ID: M129  Cost: $129.00 
Date: 5/18/2016 Location: DACC Time: 9:00 AM - 12:00 PM

Critical thinking skills, not luck, are often responsible for effective decision making and problem solving in the workplace. This highly interactive workshop utilizes lecture, experiential learning activities, and video to provide a deeper understanding of critical thinking, decision making, problem solving, and the group dynamics associated with decisions and change.