Frequently Asked Questions
(FAQs)
1. I don't
owe anything. What should I do with the bill?
When the "Pay This
Amount" shows a
credit amount, you do not need to return the top
portion of the portion, unless you are
forwarding information.If you are making a payment: Always return the top portion of the bill
(bill stub) when you are making a payment. Please use
the envelope provided with the LHUP mailing
address:
LHUP-Student Financial Services
PO Box
951688
Cleveland, OH
44193
When you are mailing any other correspondence
(scholarship checks, loan checks, bill stub with
no payment, etc), please use:
Student Financial Services
118 Russell Hall
Lock Haven, PA 17745
2. Does LHUP offer a
Payment Plan?
Yes, LHU offers a very affordable monthly payment plan, which is administered by Tuition Management Systems (TMS). Information about the TMS payment plan
is available online at
www.afford.com/lhup
3. What happens if I don't
pay by the due date or the bank returns the
check?
A Late Payment Fee of $30.00 is assessed if the
student portion of the balance due excluding
financial
aid/loans is not paid by the due date. A hold
will also be placed on the student's account. A hold blocks schedule changes,
pre-registration, and transcript requests.
A Returned Check Charge of $25.00 is assessed when
the bank returns a check due to insufficient
funds. A
complete listing of all fees and charges is
available at:
http://www.lhup.edu/financial%2Dservices/bursar/MiscFees.htm
4. What if I cancel
some or all of my loans?
The Student Financial Services Office certifies
the maximum loan amount permitted under the
Federal Stafford Loan Master Promissory Note.
Students are provided with instructions for
reducing or canceling their loan amounts when
the loans are approved and again when the loan
funds are disbursed. The loan funds will be
displayed on your student bill. If you plan to
cancel or have already canceled some of these
funds and the loan amount on your bill is not
correct, please adjust the loan amount
displayed on your student bill accordingly. If
the adjustment results in a balance due to LHUP,
please
send payment with the top portion of the bill.
5. I received a
scholarship from my high school, community, or
other private sources. What should I do?
You may deduct the amount of the scholarship
award from the balance due. If you receive the
scholarship award directly made payable in your
name and LHUP, please endorse the back of the
check and forward it to Student Financial
Services. If
the scholarship will be sent directly to LHUP,
please
send a copy of the written notification with the
top portion of the bill and the remaining
balance, if any, to Student Financial Services. Unless otherwise noted in the
written notification, a scholarship award of greater than $500
will be evenly divided
between the fall and spring semesters.
If you receive a scholarship award made payable
in your name only, please cash the check. You may use
the proceeds to pay a balance due on your
student bill at LHUP or to cover any additional
educational expenses you may incur.
6. How do I confirm
registration or get a copy of my class schedule?
Go to
www.lhup.edu and choose
Registrar/Registration; Then select
"Registration For Students".
You will need your student ID number and PIN.
Set options to the correct session and year
New students may make schedule changes at the
beginning of the semester; upperclassmen
may make changes through the drop/add period.
7. Some of the
financial aid I'm
receiving is not listed on my bill. What should
I do?
If you have written notification of a grant,
loan, or scholarship that is not reflected on
your bill, deduct the amount that will be
received this semester and enclose a copy of the
written notification with the top
portion of your bill.
8. I only recently
applied for financial aid. What should I do with
the bill?
You may deduct any financial aid for which you
have received written notification. Please see
FAQ #7 which pertains to financial aid not
listed on your bill. If you have not received
written notification of your financial aid, you
must either pay the balance due or participate
in one of the payment plans offered by LHUP.
Please see FAQ #2, which pertains to payment
plans.
9. I received the bill,
but my financial aid doesn't
cover all the charges. What else is available to
help me pay the amount I owe?
You may wish to participate in one of the
payment plans offered by LHUP. Please see FAQ#2,
which pertains to payment plans. Students are
sent information
about additional loan
programs and payment options with each Financial
Aid Award Notice. If you need this information,
please contact Student Financial Services to
request an "Additional
Resource Information"
sheet.
10. The applied
Stafford and/or PLUS Loan amount(s) on my
student bill doesn't
match
the net loan amount(s) I expect to receive this
semester. Why?
Some lenders charge a fee for the processing of
educational loans. Fees charged on educational
loans
vary from lender to lender. For billing
purposes, the applied loan amount is calculated
by deducting an estimated fee amount from the
approved loan amount. The exact fee on your loan
may be greater or less than the estimated fee
used to calculate the applied loan amount. In
any event, the loan amount disbursed to your
student account will be based on the exact fee
charged.
11. If I pay the bill
now, can I still apply for financial aid?
Yes, even if you pay now, you can still apply
for financial aid. If you receive financial aid
after you have paid the student bill, you will
receive a refund check when the financial aid is
posted to your student account.
12. If I withdraw from
LHUP during the semester, will I owe anything?
Students who receive financial aid and who
withdraw during a semester may have an
adjustment made to their financial aid.
Depending on the date of the withdrawal, a
percentage of financial aid received may be
returned to the applicable programs. When LHUP
returns these funds, as required, the result may
be a balance due which will be the
responsibility of the student. The withdrawal
may also result in the student owing additional
funds directly to federal financial aid
programs.
13. May I deduct my
veteran benefits from the bill?
Veteran benefit payments are usually issued
monthly after classes begin, because in most
cases the Department of Veterans Affairs (VA)
pays veteran benefits directly to the student,
the benefits cannot be applied to the current
bill. You may, however, accumulate the benefits
you receive and use them to pay a future bill.
Student veterans who qualify for VA
Vocational Rehabilitation (i.e. chapter 31)
benefits may be able to deduct the benefits from
the current bill.
14. The amount of
financial aid I'm
receiving exceeds my charges. Can I use my
refund to
buy books?
Financial aid refunds may be used for any
educational expenses, including books. Keep in
mind, however, that, while every effort is made
to do so, it is not guaranteed
that your refund will be available in time for
you to buy books. Therefore, you should plan to
use other funds to buy
books. In general, students spend $350-$450 per
semester on books and supplies.
15. I am
auditing a course, will I have to pay anything?
Courses taken on an audit basis are
charged regular tuition and fees.
|
Please
keep
in
mind
that
refunds
are
generated
only
after
a
credit
balance
is
created
on
the
account.
A
refund
check
is
processed
when
financial
aid
or
loans
are
received
by
the
university
and
posted
to
the
student
account.
Any
problems
with
this
process
could
delay
the
availability
of
the
refund
check.
All
first-time
Stafford
loan
borrowers
must
complete
the
Master
Promissory
Note
(MPN)
and
entrance
counseling
in
order
for
the
Stafford
loans
to
be
disbursed.
For
questions
about
Stafford
and
Parent
Plus
loans
or
to
complete
the
MPN,
please
contact
American
Education
Services
(AES/PHEAA)
at
www.aessuccess.org.
No
financial
aid
or
loans
will
be
disbursed
for
students
who
have
been
selected
for
verification
until
the
requirements
are
completed. |
|
|
|
15. I plan to be full
time, but I'm
currently registered part time. Will my
financial aid
be adjusted?
Student Financial Services must review,
and if necessary, adjust the financial aid
packages of part-time students. Please note,
however, that this review will not occur until
after the drop/add period. If at that
time, you are registered full-time, your aid
package will not be part of the review.
16. My meal plan and
residence hall charges aren't
showing on my student bill. What
should I do?
Students residing off campus must complete a
meal plan contract each semester. Questions
regarding meal plans should be directed to the
Office of Student Affairs (570) 484-2022 while questions
regarding residence halls should be directed to
the Office of Student Life/Housing
(570)-484-2317.
17. I'm
an out of state (non-PA) student; does
the tuition charge on
my student bill reflect
the $2,000 per year tuition discount mentioned
in the Admissions literature?
Yes, the discount has been applied to your
charges.
A proud member of
the Pennsylvania State System of
Higher Education.
Contact Information:
In PA
(800) 332-8900 Outside PA
(800) 233-8978
Web site:
www.lhup.edu
Lock
Haven University of Pennsylvania does not
discriminate on the basis of race, color,
national origin, religion,
gender, disability
or age in its programs and activities. The
following person has been designated to
handle inquiries regarding the
nondiscrimination policies:
The Director of Social Equity
301 Sullivan Hall
Lock Haven University of PA
Updated
07/21/2008
A proud member of
the Pennsylvania State System of
Higher Education.
Contact Information:
In PA
(800) 332-8900 Outside PA
(800) 233-8978
Web site:
www.lhup.edu
Lock
Haven University of Pennsylvania does not
discriminate on the basis of race, color,
national origin, religion,
gender, disability
or age in its programs and activities. The
following person has been designated to
handle inquiries regarding the
nondiscrimination policies:
The Director of Social Equity
301 Sullivan Hall
Lock Haven University of PA
Updated
07/21/2008
|
