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Balance Due Checklist
This page
contains general information for students with
student account balances due and/or registration
holds. The
Student Financial Services Office may place
registration holds on the accounts of
students who have past due balances. A
hold blocks schedule changes, pre-registration,
and transcript requests.
Please review
this information carefully. If you feel your situation calls for
individual attention, please do not hesitate to
contact the office indicated. A staff
member will be happy to assist you. Office
hours are 9:00 am to 4:00 pm weekdays.
Please review the items that apply to or are of
interest to you.
□ If you simply want
to pay the past due balance.......
There are a
number of ways to make a payment:
Lock Haven University
PO Box 951688
Cleveland, OH 44193
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To pay the
balance online using a credit card, debit
card, or electronic check, click
here.
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Deliver a
check or money order to Student Financial
Services,
123 Russell Hall.
□ If you are
enrolled in the TMS Monthly Payment Plan.......
Contact
Tuition Management Services (TMS) at
1-800-343-0911 to adjust your
payment amount to cover your past due balance.
If you've
fallen behind with your monthly payments,
contact Tuition Management Services (TMS) at
1-800-343-0911 to see if it's
possible to get back on track.
□ If you have a
federal or state grant (e.g. Pell, SEOG) that has not yet
been disbursed.....
Contact the
Student Financial Services Office at
570-484-2344 to inquire about the grant status.
Additional information may be required in order
to determine or confirm your eligibility and, if
applicable, disburse your grant.
□ If you want to
apply for a Federal Stafford Loan.....
To apply for a Stafford Loan, a student must
indicate interest in student
loans in Step One of the Free
Application for Federal Student Aid (FAFSA).
Student Financial Services will then review the student's
eligibility for this loan. If additional
information is required in order to process the
loan request, the student will be notified.
□ If you're a
first-time Federal
Stafford Loan borrower whose loan has not yet
been disbursed.....
First-time
Stafford Loan borrowers must complete a
Master Promissory Note
(MPN). After the Student
Financial Services Office processes a student's
Stafford Loan,
American Education Services (AES) will send the
student instructions for completing an online MPN.
The
student must complete the online MPN at
www.aessuccess.org in order for his
Stafford Loan to be approved. If you are
not sure whether you have completed a MPN,
check
the status of your loan by logging into
accountAccess
at
www.aessuccess.org.
Before a
first-time borrower's Stafford Loan funds
can be disbursed,
the student
must complete an
online
Stafford Loan entrance counseling
session at
www.aessuccess.org. Click
on the "Entrance and Exit Counseling" link under
Helpful Tools. Pay
particular attention to the correct format for
entering date of birth (i.e. mm/dd/yyyy) and
telephone number on the data form that appears
at the end of the session. Student who have
questions regarding the counseling session
should contact AES at 800-692-7392 for
assistance.
□ If you're a
previous Federal
Stafford Loan borrower whose loan has not yet
been disbursed......
The
current credit crisis has caused some lenders to
stop making Stafford Loans, which means that
some students must select new lenders in order
to continue borrowing Stafford Loans. This
is done by completing a new loan application
called a Master Promissory Note (MPN). Many
LHU students have already done this, but if your
fall Stafford Loan has not yet been disbursed,
you may need to do a new MPN.
To
check the status of your loan, go to
www.aessuccess.org and log into
accountAccess.
□ If you've already
received a Federal Stafford Loan, but need more
money to pay your balance.........
Review your
budget carefully and, if applicable, talk to
your parents to see if you can pay some or all
of the past due balance without borrowing
additional funds.
If you truly
need more loan assistance, please visit the
educational
loans page to explore your loan options.
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