Balance Due Checklist

This page contains general information for students with student account balances due and/or registration holds. The Student Financial Services Office may place registration holds on the accounts of students who have past due balances.  A hold blocks schedule changes, pre-registration, and transcript requests. 

Please review this information carefully.  If you feel your situation calls for individual attention, please do not hesitate to contact the office indicated.  A staff member will be happy to assist you.  Office hours are 9:00 am to 4:00 pm weekdays.

Please review the items that apply to or are of interest to you.

□  If you simply want to pay  the past due balance.......

There are a number of ways to make a payment:

  • Mail a check or money order made payable to Lock Haven University to:

Lock Haven University
PO Box 951688
Cleveland, OH  44193

  • To pay the balance online using a credit card, debit card, or electronic check, click here.
     

  • Deliver a check or money order to Student Financial Services, 123 Russell Hall.

□  If you are enrolled in the TMS Monthly Payment Plan.......

Contact Tuition Management Services (TMS) at 1-800-343-0911 to adjust your payment amount to cover your past due balance.

If you've fallen behind with your monthly payments, contact Tuition Management Services (TMS) at 1-800-343-0911 to see if it's possible to get back on track.

□  If you have a federal or state grant (e.g. Pell, SEOG) that has not yet been disbursed.....  

Contact the Student Financial Services Office at 570-484-2344 to inquire about the grant status.  Additional information may be required in order to determine or confirm your eligibility and, if applicable, disburse your grant.

□  If you want to apply for a Federal Stafford Loan.....

To apply for a Stafford Loan, a student must indicate interest in student
loans in Step One of the Free Application for Federal Student Aid (FAFSA). 
Student Financial Services will then review the student's eligibility for this loan.  If additional information is required in order to process the loan request, the student will be notified.   

□  If you're a first-time Federal Stafford Loan borrower whose loan has not yet been disbursed.....  

First-time Stafford Loan borrowers must complete a Master Promissory Note (MPN).  After the Student Financial Services Office processes a student's Stafford Loan, American Education Services (AES) will send the student instructions for completing an online MPN.  The student must complete the online MPN at www.aessuccess.org in order for his Stafford Loan to be approved.  If you are not sure whether you have completed a MPN, check the status of your loan by logging into accountAccess at www.aessuccess.org.

Before a first-time borrower's Stafford Loan funds can be disbursed, the student must complete an online Stafford Loan entrance counseling session at www.aessuccess.org. Click on the "Entrance and Exit Counseling" link under Helpful Tools. Pay particular attention to the correct format for entering date of birth (i.e. mm/dd/yyyy) and telephone number on the data form that appears at the end of the session. Student who have questions regarding the counseling session should contact AES at 800-692-7392 for assistance.

□  If you're a previous Federal Stafford Loan borrower whose loan has not yet been disbursed...... 

The current credit crisis has caused some lenders to stop making Stafford Loans, which means that some students must select new lenders in order to continue borrowing Stafford Loans.  This is done by completing a new loan application called a Master Promissory Note (MPN).  Many LHU students have already done this, but if your fall Stafford Loan has not yet been disbursed, you may need to do a new MPN.  To check the status of your loan, go to www.aessuccess.org and log into accountAccess.

□  If you've already received a Federal Stafford Loan, but need more money to pay your balance.........

Review your budget carefully and, if applicable, talk to your parents to see if you can pay some or all of the past due balance without borrowing additional funds.

If you truly need more loan assistance, please visit the educational loans page to explore your loan options.