LHU Libraries are participating in an important survey that is part of a North American effort led by the Association of Research Libraries to measure library service quality and identify best practices. It is important that we understand our users’ perceptions and expectations so that we can provide the services you need. We would greatly appreciate your help and to show our appreciation we are offering a chance to win valuable gift certificate prizes including:

Gift Certificates!!!!!!!

$150 Amazon

$125 Walmart

$75 LHU Bookstore

$50 Sheetz

$50 Ruby Tuesday

$25 Domino’s Pizza

$25 Starbucks

The survey will be available from November 1 to November 16 at the following link:

http://www.libqual.org/survey/RWSLJ2526Q886X8HRA

The survey takes LESS THAN 5 minutes to complete!

To be eligible for the prize drawings, enter your email address at the end of the survey.

Your e-mail address will be collected for incentive purposes only and will not be linked to your survey responses.

ONLY LHU STUDENTS, FACULTY, & STAFF ARE ELIGIBLE TO WIN

Your responses to this survey will:

 

• Help us better understand how the LHU community rates library services
• Allow us to compare LHU results with other libraries to determine best practices
• Let us know where we can concentrate service improvements for LHU users

By submitting a completed survey, you are giving your consent to participate in this study. Your participation is voluntary and will not affect your standing at Lock Haven University in any way. Email addresses collected in the survey are for incentive purposes only and are not saved with responses to the survey. There is no way to link your responses to your email address.

If you have any questions about your rights as a research participant, please contact Dr. Christine Offutt, Chairperson, Lock Haven University Institutional Review Board for the Protection of Human Subjects (IRB-PHS) at coffutt@lhup.edu or 570-484-2400.

If you have any questions or difficulty taking this survey please contact the survey coordinator Dr. Jamie Foor at jfoor@lhup.edu or 570-484-2856.

THANK YOU for helping us to SERVE YOU BETTER!