“Exceptional Customer Service” to be Offered Through LHU

Lock Haven, PA – Lock Haven University’s Workforce Development and Continuing Education will be offering “Exceptional Customer Service May 2, 2014.  The course will be held in the University’s Durrwachter Alumni Conference Center (Haven Homes room).

WHAT:          Exceptional Customer Service Workshop

WHEN:          May 2, 2014 from 8:30 a.m. until 4:00 p.m.

WHERE:       Lock Haven University’s Durrwachter Alumni Conference Center, Haven Homes Room

WHO:             Shannon Tyson, (570) 484.3131 or styson@lhup.edu

Every contact with a customer is an opportunity for the customer to judge the quality of the product and service your company provides.  This program allows participants to define excellence in service for their organization, discover the benefits of exceptional service, and apply strategies from top service providers to produce a high impact experience. 

To register for ”Exceptional Customer Service”, please visit: http://www.lhup.edu/About/finance_administration/workforce/registration.html.  The cost of the course is $275.  For more information, or to explore additional offerings, please visit: http://www.lhup.edu/About/finance_administration/workforce/ or call Shannon Tyson at (570) 484.3131.

Lock Haven University is a member of the Pennsylvania State System of Higher Education (PASSHE), the largest provider of higher education in the commonwealth. Its 14 universities offer more than 250 degree and certificate programs in more than 120 areas of study. Nearly 405,000 system alumni live and work in Pennsylvania.

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