|
Area |
Assessment Activities |
|
Assessment Date |
University Relations
|
|
Admissions
SPG 2 |
o
Performance Measures
o
Surveys (Peterson’s, The
College Board, Wintergreen/Orchard House, ACT, Barron’s, US News and
World Report, College View, Institutional Research and Evaluation,
Inc., Northeast Business Journal, PHEAA, PA Gas Association)
o
Campus visitation
evaluation
o
Advertising yield
assessments
o
Telemarketing/Phonathon
Feedback from perspective students/parents
o
Application Tracking
o
Retreat
o
Staff Meetings
|
Annual
Annual
6 times/year
Annual
Annual
Daily
Annual
Bi-weekly |
June 2004
Ongoing
September 2003
June 2004
June 2004
Ongoing
May 2004
Ongoing
|
|
Alumni
SPG 8 |
o
Follow-up survey after
every
major event
o
Participation Rates
o On-line newsletter usage
o
Phonathon Feedback |
Semi-Annual
Every event
Daily
Semi-Annual
|
Ongoing |
|
Camps and
Conferences
SPG 2,8 |
o Participation
Rates of Campers
o Revenue
Generated
o Accidents
o Number of Campers
who matriculate
|
Annual
Annual
Annual
Annual
|
August 2003 |
|
Development
SPG 8 |
o
Performance Measures
o
Private Giving
o
Endowment
o
Alumni Participation
Rates |
Annual
Annual
|
June 2004
June 2004
|
|
Public Relations
SPG 2,5,7,8 |
o
Readership surveys of
alumni magazine.
o
Benchmarking publication
against similar publications in State System and regional private
colleges and universities.
o
Number of Press Releases
sent and the number of clips and broadcasts of positive stories about
the University in
regional media.
o
Informal surveys about
advertising at open houses.
o
Number of hits on
University
web site, number of on-line undergraduate applications
received, and number e-mail messages received |
Annual
Quarterly
Annual
Annual
Daily
|
June 2004 |
|
Small Business
Development Center
SPG 2 |
o
Business needs
assessments
o
Client needs assessments
o
Client consulting
evaluation survey
o
SB Training Seminars
o
Audits |
Annual
Annual
Monthly
35 times
3 times
|
June 2004
Ongoing
|
|
Sports
Information
SPG 8 |
o
Number of newspaper
clips relating to athletics and feature stories about student athletes
o
Number of hits on the
LHUP Athletics web site |
3 times
Annual
|
Ongoing |
Finance, Administration, and
Technology
|
|
Computing Center
SPG 2,7 |
o
Annual Financial Audit
(Controls Review)
o
SSHE Data Audit
o
Auditor General Review |
Annual
Unannounced
Unannounced
|
August, 2003
|
|
Financial Aid
SPG 2,7 |
o
A-133 Audit of Title IV
Programs
o
Pennsylvania Higher
Education
Assistance Agency
(PHEAA) Review
o
Federal DOE Program
Review
o
Federal DOE Verification
o
PHEAA Verification |
Three Years
3-5 Years
Unannounced
Annual
Annual
|
June 30, 2004
June 30,2004
Infrequent
June 30, 2004
June 30,3004
|
|
Purchasing and
Administrative Services
SPG 7 |
o
Annual Financial Audit
o
Auditor General Review
o
Attorney General
Contract Review |
Annual
Unannounced
Each Contract
|
June 30, 2004
June 30, 2004
Each Contract |
|
Facilities |
o
Project Reviews (SSHE)
o
Labor & Industry
Project Reviews
o
Boilers Inspections
o
City Code Reviews
o
Fire Inspections
o
PA Dept. of
Environmental Protection
o
Project Reviews
o
Pool Inspections
o
Pesticides
o
High-Low Ropes Course
(Safety Inspection)
o
Elevator Inspections |
Each Project
Each Project
Annual
Each Project
Annual
None
None
Annual
Annual
Annual
Annual
|
Project Specific
Project Specific
Unscheduled
Project Specific
Unscheduled
April each year
Spring
Spring
Varies by bldg.
|
|
Fiscal Affairs
SPG 7 |
o
Annual Financial Audit
o
A-133 Audit |
Annual
Three Years |
June 30,2004
June 30, 2004 |
|
Human Resources
SPG 7 |
o
Vendor file matches
o
Data Audits
o
State System
o
Auditor General
o
Health Fair Evaluation |
Annual
Bi-Annual
Bi-Annual
Annual |
System Plan
System Plan
Summer 2004
October 2003 |
Student Affairs
|
|
Student Life
SPG 3 |
o
Student Orientation
o
Resident Assistant
Training Program
o
Quality of Life Surveys
o
Food Service Feedback
|
Annual
Bi-Annual
Annual
Annual
|
Summer 2003
Aug 03t/Jan04
November 2003
On-going
Back
to Index
|
