Susan G. Birdsey
Lock
(570) 748-6065
Work Experience
July
1994--
Present Lock
Department:
Position: Department Secretary - Clerk Typist III (full-time)
Duties: Keep track of the budget for the Act 101 grant in a line item format which needs to be reconciled regularly to insure the grant is not over or under spent in any line by more than 10%; assist the Act 101 Director with the preparation of the Act 101 financial reports for the State Coordinator of Act 101; assist the Act 101 Director with updating the Act 101 grant proposal; independently track the contracted Act 101 student participants and input detailed information into a data base file which is sent annually to the Act 101 State Coordinator; use the PHEAA terminal to obtain the adjusted gross income of Act 101 student participants and index it by 200% of the poverty guidelines to assure income eligibility; download specific information from CARS using delimiters for use in various merge files; prepare all documentation necessary for the Summer Educational Opportunity Program including coordination of room scheduling, organizing the reception, correspondence on a regular basis to the candidates, and preparation of packets for student registration; etc.; act as the recording secretary for the Act 101 Advisory Board; schedule appointments using a master schedule system for the Counseling Center; update the Academic Advising Handbook; organize and update three separate filing systems - Counseling Center clients, Act 101 student participants, and the Academic Development and Counseling Department files; supervise several students doing data entry into various software packages for the department; make travel arrangements and process reimbursements; input student pay and staff/faculty leave time into the SAP system; prepare the Exploratory Studies Advising Report for the new fall exploratory studies advisors using CARS Ace Reports; track the Academic Development and Counseling Budget and authorize orders for Staples; order supplies for Act 101, the Counseling Center, and the Exploratory Studies Advising Office; track the Counseling Center budget and provide the Director of the Counseling Center with regular updates; prepare letters for all incoming exploratory studies students utilizing CARS mail merge letters feature; tabulate and type various surveys for the Tutorial Coordinator.
June 1998 and
January
Hired as a consultant for their Act 101 Program. Provided valuable information on the
streamlining of the flow of information within their program; January of 1999
designed a comprehensive student contact data base program using Microsoft
Access.
Lock
October 1993-- Department:
July 1994 Position: Clerk
Typist II (part-time)
Duties: Input and closed out work orders; supervised students who
assisted with the data entry of work orders; generated various reports from the
work order system; networked with other SSHE
universities regarding work order systems; tracked - overtime, compensatory
time, leave time, and student employees hours and prepared summary reports;
assisted in writing policies and procedures for the department; assisted in MR# clean up at the end of fiscal year 93/94; assisted the
Department Secretary for Facilities Management and Planning with updating
contracts on Word Perfect for Windows; integrated new software packages for the
department.
September 1989-- Department:
July 1994 Position: Clerk
Typist II (part-time)
Duties: Tracked grievance files, SUA
compensation time files, and all position vacancy files within the University;
confirmed verbal credit checks on employees; prepared various forms for the
hiring/terminating of employees; kept accurate records of the
hiring/terminating of employees and prepared an accessions and terminations
report on a monthly basis; prepared coaching benefit reports by fiscal year;
typing (contracts, letters, reports, etc.); input leave into the Human Resource
System (SSHE); trained University personnel on
various software packages; prepared correspondence for all prospective employee
inquiries; attended SSHE system training sessions;
made travel arrangements and processed reimbursements; ordered office supplies;
assisted employees with health insurance benefit billing problems and benefit
questions as needed. Under separate
contract, converted the University General Catalog (237 pages) from one
software program to another and made all updates necessary for publication.
January 1989-- Department:
June 1989 Position: Clerk
Typist I (part-time)
Duties: Gathered information for statistical reports; typed, filed, answered phones, processed travel, and scheduled appointments for the Director of Evaluation, Planning, Research and Assessment.
April 1987-- RBA
Professional Data Systems
August
Position: Secretary
Duties: Handled accounts payable and accounts receivable; data entry on a Burroughs mainframe; kept incoming and outgoing mail log; edited a meteorological book for publication; handled tracking of purchase orders and return merchandise authorizations; logged packages for shipment and did daily receiving report; handled the processing of the payroll for the State College Borough; typed checks and prepared deposits; kept checkbook register updated on Quicken software package; software support for customers using Word Star; taught Word Perfect to company clients.
August 1986-- Department:
April 1987 (full-time) Position:
Secretary to the Director of
Business Operations
& 10/85-3/86 (part-time)
Duties: Kept track of the office budget; utilized
computer application programs to perform various functions; paid insurance and
office related bills; assisted in the training of college staff on the ROLM telephone system; reviewed, submitted, and tracked
college insurance claims; tracked college owned vehicles (make, model, year,
etc.); coordinated and tracked (on PFS File) repairs
to typewriters and calculators for the entire college; ordered office supplies
for all offices under Business Operations; scheduled appointments for the
director; back-up PBX Operator - answered the main line into the college and
directed phone calls to the appropriate office when the full-time PBX Operator
was on leave; back-up for Purchasing Office - witnessed and tabulated bid
openings, spot checked purchase orders and input data when the purchasing agent
was on leave; back-up for Food Services - provided secretarial coverage when
the Food Services secretary was on leave as well as software support to this
office; back-up for the College Bookstore when necessary.
March 1986-- Department:
August 1986 Position: Transcript
Clerk
Duties: Utilized an IBM System 38 mainframe to manipulate/update all
transcripts; evaluated students who petitioned to graduate; scheduled students
as needed; typed; filed; used software application programs to update
curriculums.
Education
August 1992--
May 1999 Lock Haven, PA 17745
Received a Bachelor of Science degree in Management with a General
Management concentration. Graduated Magna cum Laude (3.725 G.P.A).
September 1987--
December
Worked toward
an Associate of Applied Science in Finance Administration.
August 1984--
June
Received an
Associate of Applied Science degree in Word Processing.
September 1978--
June
Lock
Continuing Education:
Stress Management
Workshop for Women (9/04), The Outstanding Receptionist (11/02); How to Tune-up and
Troubleshoot PCs (6/02); Clemson University Professional Development Conference
(9/01); How to Handle Difficult People (4/01); Confidential Medical Records
Workshop (6/99); Powerful Communication Skills for Women (6/97); Webpage
Spinning (12/96); Windows 95 Training Course (8/96); How to Manage Projects,
Priorities, and Deadlines Seminar (12/94); How to Organize Files and Records
Seminar (7/94); Beginning DBase 3+ Seminar
(7/90); attended the State System of Higher Education Personnel Conference in
1992 and 1993; attended Act 101 Statewide Conferences from 1996-2004; and
attended various retirement and health insurance seminars.
Panels/Presentations: Presented a workshop entitled “Act
101 File Organization” at the Statewide Act 101 Conference
in
Panelist for a program entitled
“Can We Have It All?” which was sponsored by the Women’s
Studies Minor program at
Presented a workshop entitled
“What Every Act 101 Secretary Should Know About
Student
Reporting Via D-Base” at the Statewide Act 101 Conference at Seven
Springs, May 1998.
Co-presented a segment for Take
Our Daughters To Work Day at
entitled “Realizing Your Dreams,”
April 1997.
Software Packages: Microsoft – Access, Excel, Publisher, Word, and Windows, Word
Perfect for Windows, Netscape Editor (webpage creation), QuickBooks, and
Quattro Pro.
Awards/Scholarships: Received the 1998 Woman of Distinction Award
at
Received 1996
AFSCME (national) scholarship for academic excellence
and a paper on: How
the Proposed
Balanced Budget Amendment will Affect the Average Worker.
Received the 1993 AFSCME (local) scholarship.
Received the 1985
Professional/Civic
Involvement: Member, Bald
Past Co-Chair and
Past Member, Commission on the Status of Women at
Member, “prep team” - a self-managed work team that assisted with the coordination of
a golf tournament sponsored by the Kiwanis to benefit the Clinton County Women’s
Center, October 1998.
Member,
current Chair, and Past Chair, Statewide Act 101 Secretarial/Administrative
Assistant Association Executive Committee.
Coordinated and directed the May 1999 Statewide Act 101 Secretarial/Administrative Assistant Association Biennial Conference
in
Past
Member, Human Relations Committee at
Past Member,
Finance Committee at
Continuous Improvement Projects – Personnel Appointment Control Form and Routing (2000), Workmen’s Compensation Form -
Procedures and Routing (2001), and Suggestion Box Committee (2003).
Coordinated and directed the May 2005 Statewide Act 101/Secretarial/Administrative Assistant Association Biennial Conference
in Willow Valley, PA.
Member, Fiscal Management Committee at Lock Haven University 2006/2007.
Member, Parking Committee at Lock Haven University 2006/2007.
Member, Enrollment Management Steering Committee at Lock Haven University Spring 2007.
References provided upon
request.