Laptop Support
The Student Technology Support Center (STSC) strives to provide swift and thorough repairs and troubleshooting of student laptops.
Student Technology Support Center
Robinson Learning Center Room 508
Technicians Available M-F 8 AM - 4 PM
Desk staffed until 5 PM M-Th
stsc@lhup.edu
570-484-2643
- All computers turned in to the STSC must have their power cords with them.
- The STSC can perform software and network troubleshooting on any brand of computer.
- The STSC can only perform hardware repairs on Lenovo Thinkpads and Dell brand machines, and even then the machine must still be under warranty.
- Hardware repairs can only be done on laptops that are currently under warranty because of liability.
- The STSC can perform limited data recovery in the event of a system format or hard drive failure.
- The STSC can not transfer files from one laptop to another.
- The average repair takes 2-5 business days.
- Computers may be picked up by owners any time that a STSC worker is present.
