Laundry Services

Lock Haven University Laundry Services and The Haven Dollars Account
Provided by the Lock Haven Student Auxiliary Services, Inc.

Self-Service Laundry

The Lock Haven Student Auxiliary Services, Inc. has contracted with Equipment Marketers, Maytag and ITC Systems to provide state-of-the-art laundry machines within our residence halls. Our new energy efficient washers use 15.5 gallons of water for each load of laundry, compared with 31.5 gallons in years past. The new washers also save students money by using only 1/3 of the soap of a top loading washing machine. Maytag Energy Star-rated front-load washers and commercial dryers are available in all of our Residence Halls except Campus Village.

Haven Dollarsis the name of our vending and laundry money account service. With Haven Dollars, all of the washers and dryers in the laundry rooms marked with a "Y" below can be paid for by swiping your Lock Haven University Student I.D. in a card reader located in the laundry room. Money can be put on your Student I.D. for laundry by visiting the Haven Dollars website or by visiting the Haven Dollars kiosk in Bentley Dining Hall, next to the ATM. This is just one more effort to make living on campus ever more convenient for our residents.

Location

Washers

Dryers

Haven Dollars Compatible

Campus Village

8

8

N

Fairview Suites

20

20

Y

High Hall

5

6

Y

McEntire Hall

12

10

Y

North Hall

5

6

Y

Smith Hall

6

6

Y

Woolridge Hall

8

8

Y

Adding Money, Rates, and Time Delay Information

Washers and dryers can now start with a swipe of your Lock Haven University Student I.D. card. Money can be put on your Student I.D. for laundry by visiting the Haven Dollars website or by visiting the Haven Dollars kiosk in Bentley Dining Hall, next to the ATM.

The standard rate for one washer cycle is $1.50 and one dryer cycle is $1.25 Quarters are still accepted by the machines. For example, if a resident would like to use additional services such as super cycle for the washer, or to add extra time to the dryers, Haven Dollars will pay for the standard cycle and then quarters must be added on the machine.

When a resident uses their Haven Dollarsto pay for a washer, the washer is automatically considered to be "in-use" for a period of forty-five minutes to allow for different cycle options. If the chosen cycle is less than forty-five minutes, the washer will not be available for use with another Haven Dollars account until the forty-five minutes has elapsed. The minimum amount of time on any washing cycle is 35 minutes, so the maximum wait time will be 10 minutes.

Haven Dollars vs. FLEX Dollars

It is important to note thatHaven Dollars are not the same as Flex dollars and funds cannot be transferred between the two. Flex Dollars are used in the dining hall and the affiliated dining areas only.

Haven Dollars can be put on your Student I.D. for laundry by visiting the Haven Dollars website or by visiting the Haven Dollars kiosk in Bentley Dining Hall, next to the ATM. Money additions to a students Haven Dollars account are available instantly for use.

Haven Dollars Security

When visiting the Haven Dollars website for the first time you will notice that it asks for your Client ID and a PIN number. Your Client ID and your PIN are by default your student ID number. Once you log onto the the website it is highly recommended that you change your PIN for your privacy. PIN resets are also available in the Office of Student Activities.

Did your Lock Haven Student I.D. card get lost or stolen? No problem! Just notify the Student Activities Office at (570) 484-2756 or visit the PUB Office of Student Activities, located on the ground floor of the Parson'sUnion Building to deactivate your Haven Dollars account on your old card and transfer any balances to your new card right away.

Machine malfunction

If you find that the soap has not completely rinsed out of your clothes most likely you used more than 1/3 of the soap recommended for a top loading machine, wash again with the recommended amount of soap for a front loading washing machine.

When a resident uses their Haven Dollars to pay for a washer, the washer is automatically considered to be "in-use" for a period of forty-five minutes. If the chosen cycle is less than forty-five minutes, the washer will not be available for use with another Haven Dollars account until the forty-five minutes has elapsed.

If you experience a machine malfunction, please follow the instructions posted in each laundry facility.

Lost money

Please follow the instructions posted in each laundry facility.

Questions

If you have any questions or concerns about either your Haven Dollars account or the laundry services offered in your residence hall, please contact the Student Activities Office at (570) 484-2756 or visit the PUB Office of Student Activities, located on the upper level of the Parson's Union Building.

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